126: Meet Your Clients Where They Are At
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Have you ever heard of the “mirroring” technique?
It’s been around for decades as a psychological method for building connection with another person…
The same technique can be applied to almost any service career and I find it to be an amazing way to gently warm up to clients especially if they’re anxious, stressed out, or upset coming into an appointment…
So on today’s Integrative #HealthCoachSuccess podcast 126 I’d like to share how to meet your clients where they are at – Enjoy the show and let us know what you thought in the comments!
SHOW HIGHLIGHTS & KEY TAKEAWAYS
Mirroring Technique
In psychology the mirroring happens with body language, but with health & fitness sessions you can actually mirror energy and mood as well.Gauge Your Client Quickly
As your client walks in or greets you on video, take a moment to feel their energy to see if they’re happy, anxious, angry, skeptical, etc.Meet & Move Forward
You will then meet their “mood” where they are at and gradually over the session uplift them with inspiration, energy, and positivity.
